Operational Excellence is a continuous journey of excellence wherein each and every employee can see the flow of value to the customer and fix that flow when it fails to deliver.

• Demonstrate excellence in business and technical processes.
• Driving down cost of manufacturing
  • Improving equipment utilization
  • Discarding non-value adding (NVA) activities
  • Improving manpower deployment
• Improving Process , people and equipment safety
• Solving workplace problems and defects with long term focus and based on sound analysis.
• Positively delighting customers with consistently superior products
• Promoting ergonomical and eco-friendly way of working.
• Resource Optimization and Cost Reduction to be given priority alongwith Yield improvement.

Stakeholder Orientation Being responsive to a group or individual who are/is interested in the achievement of the firm's objectives

• Defining and implementing SLA (Service Level Agreement) with key stakeholders (such as Customers (internal and external), employees, owners or shareholders, community and government, environment and suppliers)
• Being Sensitive to customers (internal and external)
• Providing necessary information to stakeholders
• Being fair and forthright in dealing with regulatory agencies.
• Anticipating expectations from stakeholders and delighting them with fulfilling one's obligations
• Accepting and providing feedback and information from stakeholders
• Learning from competitors and experts in acquiring best practices
• To wish employees on their birthdays.
• To reply to mails in time.
• Responding to Vendor payments, import clearances, Vendor quality issues etc within the stipulated time.

Quality, Innovision A measure of excellence or a state of being free from defects. Discovering the present and future Business opportunities .

• Carrying out Initiatives in AQL (Acceptable Quality Level), Yield Improvement, Energy saving, Preventive Maintenance and Training
• Encouraging creativity, ideation and innovation in planning and execution of work
• Acquiring and updating leading edge knowledge of product, process and information technology continuously
• Using proven tools and techniques for superior results
• Not re-inventing the wheel but building on other well-established procedures and processes
• Consistently following and improving cGMP in work spheres
• Clarity of task to be ensured while communicating to team members.
• Energy saving through switching off PCs, monitors, lights and A/C while not at office.
• Investigate quality issues periodically.
• Develop scientific rationale and participation of relevant employees in decisions.

PEOPLE CARE:

It deals with the core philosophy of the management of human resources such as Talent Development, Talent Recognition , and Talent Welfare.

Fairness, humility and respect for individuals Appreciating each others talent, ideas and treating all individuals in a consistently humble, fair and equal manner

• Respect to all employees/ workers publicly and also in private interactions
• Not playing favoritism and personal bias
• Not being over-controlling, stifling juniors and suppressing ideas
• Not withholding information in work related matters.
• Desist from using abusive language to anyone.
• Judging the abilities and achievement of subordinates
• Offering seat to people who come to meet us at our office.
• Being humble, approachable and non-hierarchical in communicating
• Accept/invite personnel with a smile.
• Care for colleagues. If they don't feel good, ask, "How are you now?"
• No-blame culture
• Respecting all employees, judging their abilities

Teamwork, synergy is the capability of people within and among groups to continuously improve the performance

• Improving delegation of appropriate activities to subordinates
• Supporting talent in colleagues
• Encouraging rational arguments and resolution of problems
• Establishing a climate of trust
• Being fair and empathetic , listening with understanding, being approachable and non-hierarchical; encouraging informal interactions with respect for protocol
• Being transparent in sharing information with team members.
• Conducting review meetings to encourage subordinates to collaborate
• Accomplishing projects and tasks with collaborative work teams
• Interdepartmental and intradepartmental cooperation and synchronization.
• Maintaining good relationship within and among work-teams.
• Sharing of troubleshooting procedures.
• Foreseeing of troubles and prevent the same.
• Assign work to individuals based on their ability and expertise.
• Identifying strengths and weaknesses of team.

Applied Learning Emphasis on Learn by doing that empowers and upgrades skills of employees.

• Learn from one's tasks, action, misses and experience in general.
• Adopting a coaching and mentoring attitude towards one's subordinates
• Being open to learning from new media (internet, TV, journals) and applying concepts learnt in work situations.
• Effective documentation of one's learning for use by organization
• Learning from mistakes and avoid the same in future
• Having regular team meetings for about 30 mins.
• Having periodical training programs to help employees learn new job skills. Promote job rotation.

ORGANIZATION CARE:

It deals with the action and words of employees that leads in building a Greater Aurobindo.

Accountability We own up responsibility and outcome leading to actualizing the commitment at work

• Encouraging a performance culture
• Responsibility and taking ownership of one's work
• Achieving goals within allotted time
• Responding in time to email (within one working day) and other queries (in a timebound manner).
• Reporting actual expenses incurred
• Fulfilling customer requirements without any delay
• (QC) Analysing and releasing material swithin time to reach goals without quality defects.
• Keeping a track of one's subordinates' targets and achievements through records (logbooks etc) and weekly meetings.
• Acceptance of genuine failures.
• Successes and failures to be equally weighed
• Work with commitment and passion.
• Define goals using 'SMART' principle.
• Recognize value champions and significant contributors

Integrity Steadfastness to honesty in our business transactions and interfaces .It’s conscience and consistent action by choice

• Walk before talk; preaches after practice
• Displaying courage of conviction; standing up for beliefs
• Displaying sanctity for data correctness; not misusing or misrepresenting information
• Keeping promises, being reliable and dependable
• Observe and promote openness and trustworthiness in all dealings
• Always keep the company and professionalism above self-interest
• Dliigently follow all company rules and systems, in letter and spirit
• Not taking credit for work done by others
• Being punctual in reaching and attending one's work
• Not engaging oneself in personal telephonic conversations
• Not misusing office time for chit chatting
• Not playing safe on commitments, so as to always "over deliver"
• Not getting swayed by seniority, not diluting company's interests if pressurized
• Deviations are to be reported in time to superiors.
• Keeping the shift relievers informed of shift tasks
• Online completion of BPCR's.
• Maintaining data integrity
• Maintain transparency by not hiding problems or data manipulation.

Achievement A strong desire and drive to focus on performance and desired business results

• Pursues results with professionalism together with Employee Engagement and respect for systems/processes
• Displaying persistent determination for results
• Encouraging a performance culture, giving feedback and raising the bar
• Demonstrating uncompromising responsibility for results; achieving challenging stretch goals
• Recognizing and felicitating achievers through departmental, company-wide medium.
• Not shifting responsibility for non-performace
• Not procrastinating
• Not transferring negative emotion from one situation to another
• Not requiring reminders for completing tasks
• Not being indecisive even when adequate data and authority exists
• Give examples of success incidents to motivate toward achievement